Role and Permission Troubleshooting
This article explains how to diagnose and fix Role and permission issues in Pace Scheduler, including approval routing, schedule-edit access, and inconsistent behavior between web and mobile. Most permission problems are caused by Supervisor Rules scope, but some are product defects that require escalation. Use th…
Admin Right-Click Menu Interactive Tutorial
As a supervisor or admin, you'll quickly become familiar with the "tooltip" on the grid. This tooltip allows you to get a detailed breakdown of the day for that person, make detailed edits to their shifts (OT, time off, beats, etc.). You can also remove future shifts this way, and leave notes on someone's cell for t…
