Email/Text Notifications
Email and text notifications appear in several places/scenarios in our software. Certain ones can be modified more than others, including setting who receives them, when they receive them, what format should be used (email vs. text vs. both), etc. When will notifications be sent? Throughout the request process (sub…
Supervisor Rules
Supervisor Rules allow you to define request flows and give certain people various abilities without them having to be full site admins. These rules also dictate email/text/app notifications exchanged during the request process. (e.g. someone submits a request, who should be notified). You can set up as many ru…
