This article explains how to diagnose and fix Role and permission issues in Pace Scheduler, including approval routing, schedule-edit access, and inconsistent behavior between web and mobile. Most permission problems are caused by Supervisor Rules scope, but some are product defects that require escalation. Use th…
Supervisor Rules allow you to define request flows and give certain people various abilities without them having to be full site admins. These rules also dictate email/text/app notifications exchanged during the request process. (e.g. someone submits a request, who should be notified). You can set up as many ru…